Frequently Asked Questions
Everything you need to know about clean beauty and your shopping experience.
What defines a product as 'Clean' at The Detox Market?
We adhere to a strict Banned Ingredients List, ensuring every product is free from parabens, synthetic fragrances, phthalates, and over 1,500 other harmful chemicals.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
We offer a 30-day return policy for store credit or exchange on most products. Please note that items must be at least 50% full to be eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.
Are your products cruelty-free?
Absolutely. We only partner with brands that do not test on animals, ensuring our entire curated selection is 100% cruelty-free.
Can I get a personalized skincare consultation?
Yes! Our Detox Ambassadors are available for virtual consultations to help you build a personalized clean beauty routine tailored to your skin type.